An account with a wrong email address

New Here ,
May 29, 2022 May 29, 2022

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I accidentally made an account with an email address that doesn't exist. I already gave all my payment information so it took money from my bank account. How can I delete this account since I can't log in and go to settings of this account? 

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Account management , Billing

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Adobe Community Professional ,
May 29, 2022 May 29, 2022

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Hi @Iida24645158obo9,

Please contact support to get this fixed.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Adobe Community Professional ,
May 29, 2022 May 29, 2022

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@Iida24645158obo9

 

ultimately, you'll probably need to follow the suggestion by @Manan Joshi, but before you do, log into your adobe account (using the same (erroneous email)/adobe id used to subscribe), https://account.adobe.com and see if you can change your email, https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html or add a secondary email address and then change your primary without requiring a confirmation email to the erroneous address.

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