Annual plan

New Here ,
Apr 30, 2022 Apr 30, 2022

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Adobe creative cloud plan

 

I've recently just subscribed to the creative cloud plan annul plan because of the amount of apps you gain 

 

but before I signed up I was subscribed to the photoshop anunal plan if I cancel it I'll be charge an early fee 

 

is there any way to avoid being charged an early fee since I'm still paying for the creative cloud plan?

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Adobe Community Professional ,
Apr 30, 2022 Apr 30, 2022

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Change plan https://helpx.adobe.com/manage-account/using/change-plan.html

 

OR

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
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Adobe Community Professional ,
May 02, 2022 May 02, 2022

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Normally you can't have two plans with overlapping apps on the same account.


If you contact Adobe Customer Care like John suggested, hopefully they can help sort it out.

 

Typically when upgrading plans, customers aren't usually charged an early cancellation fee.

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