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Annuler une formule que je n'ai pas validée

New Here ,
Dec 28, 2020 Dec 28, 2020

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Bonjour,

J'ai souscrit à un abonnement créative cloud il y a 1 an en réduction (étudiant + black friday). Il était censé se terminer en novembre mais le programme a à nouveau procédé à un engagement d'1 an à 30€ sans me le demander  et pour résilier mon abonnement je dois payer des frais. Que puis-je faire ? Je pensais que l'abonnement se terminerait et je n'ai pas donné mon accord pour le prolonger d'un an et je suis coincée. 

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Collaboration, Libraries

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Adobe Community Professional ,
Dec 28, 2020 Dec 28, 2020

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When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

 

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