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Anulowanie Subskrypcji

New Here ,
Oct 26, 2022 Oct 26, 2022

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Subskrypcja Photoshopa została przedłużona na kolejny rok bez mojej wiedzy i pozwolenia,czy istnieje jakiś sposób na darmowe anulowanie tego planu??

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correct answers 1 Correct answer

Community Expert , Oct 26, 2022 Oct 26, 2022

If you are having trouble, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare


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Adobe Employee ,
Oct 26, 2022 Oct 26, 2022

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You should be able to go into your account (https://account.adobe.com/)  and cancel your plan since you just renewed. Otherwise, for account issues sign into Adobe.com and go to https://helpx.adobe.com/contact.html and click on the chat icon in the lower right to work with an agent: 

JeffreyTranberry_0-1666817686430.png

 

 


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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If you are having trouble, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare


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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines