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anyone here know maybe how to change the time of the billing date?

New Here ,
Apr 26, 2021 Apr 26, 2021

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Hello friends, anyone here knows maybe how to change the time of the billing date? It obliges me every time at the end of a month and I would like to move it to the beginning of a month.

Thanks for the helpers

 

TOPICS
Activation, CC FAQ, Creative Cloud, Feature request, Installation, New user

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Adobe Community Professional ,
Apr 26, 2021 Apr 26, 2021

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

kglad_0-1619474883014.png

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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Adobe Community Professional ,
Apr 26, 2021 Apr 26, 2021

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Hi,

 

Thank you for posting your query here.

 

I would like to inform you that as of now, there is no option to change the "Billing Date" once the Order is placed.

The alternative solution Support Team provides is to Cancel the Existing Subscription ( Without any Early Termination Fee) and help to place a new Order so that Billing starts the same day you place the new Order.

You may need to contact Adobe Support Team towards the beginning of the month and ask them to help with the same. 

Please initiate a chat by Clicking on the following link: https://helpx.adobe.com/contact.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

 

Thank you.

 

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