Anyway to reach adobe and stop change me

New Here ,
Jul 31, 2022 Jul 31, 2022

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I lost my card and blocked from bank, and saw Adobe deduct from me for 2 months already, not a lot, so it's fine, around 19 usd per month, then, I ask bank to replace a new card for me, today I got one email from Adobe, ask me to pay S$92.15 due to early cancel of subscription, god sake I never use Adobe last 30 days, I try to contact, but eamil shows:

Delivery has failed to these recipients or groups:
The recipient's mailbox is full

Online support only got virtual agent reply, can anyone solve my problem, thanks.

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correct answers 1 Correct answer

Adobe Community Professional , Aug 01, 2022 Aug 01, 2022

Did you actually cancel the plan or not? If yes then you might have to pay the cancellation charges. Anyhow talk to the support team to get this cleared and sorted. To talk to a person via online chat, type in AGENT in the chat window. You could also try contacting via phone see the following link

https://helpx.adobe.com/contact/phone.html

-Manan

 

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Adobe Community Professional ,
Aug 01, 2022 Aug 01, 2022

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Did you actually cancel the plan or not? If yes then you might have to pay the cancellation charges. Anyhow talk to the support team to get this cleared and sorted. To talk to a person via online chat, type in AGENT in the chat window. You could also try contacting via phone see the following link

https://helpx.adobe.com/contact/phone.html

-Manan

 

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New Here ,
Aug 01, 2022 Aug 01, 2022

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thanks, will try to reach them :-), never use Adobe product, suprise to know still have old fashion cancellation fee, seldom see from other companies

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