Copy link to clipboard
Copied
The app keeps asking me to sign up for a free trial but I subscribe every month. I can’t even get into the app. Ow. What should I do?
Copy link to clipboard
Copied
Copy link to clipboard
Copied
I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.
Copy link to clipboard
Copied
start with @Peru Bob's suggestion.
only if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html
if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html
below are solutions some users reported:
if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
if that fails, change the install location