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Apple charge

New Here ,
Jul 16, 2023 Jul 16, 2023

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For some reasons, I got charge via Apple Cash even tho my subscription was cancelled. Idk how to fix thisIMG_6572.jpegIMG_6571.jpeg

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Community Expert ,
Jul 16, 2023 Jul 16, 2023

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contact adobe support. there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

 

<moved from cc desktop bugs>

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Adobe Employee ,
Jul 17, 2023 Jul 17, 2023

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Hi there,

We're sorry for the trouble. We're chiming in to check if you got resolution for your issue.

Let us know.

Regards,

Shivangi

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