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Apple shows my subscription is cancelled, but I was charged anyway. How do I get refunded?

New Here ,
Jun 21, 2021 Jun 21, 2021

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How do I get a refund for subscription charged after I cancelled the subscription?

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correct answers 2 Correct answers

Community Expert , Jun 21, 2021 Jun 21, 2021

If you purchased from the Apple store, you need to deal with Apple

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Community Expert , Jun 21, 2021 Jun 21, 2021

If purchased directly from Adobe, use the contact option below:


CONTACT ADOBE SUPPORT:

=====================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

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Community Expert ,
Jun 21, 2021 Jun 21, 2021

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If you purchased from the Apple store, you need to deal with Apple

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Community Expert ,
Jun 21, 2021 Jun 21, 2021

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If purchased directly from Adobe, use the contact option below:


CONTACT ADOBE SUPPORT:

=====================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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