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Archiviazione file Creative Cloud 1 TB

New Here ,
Dec 02, 2023 Dec 02, 2023

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Mi è stato proposto l'abbonamento al servizio "Archiviazione file Creative Cloud 1 TB" e quando ho deciso di cancellarlo, mi è stato segnalato che avrei perso tutto il resto dell'abbonamento Premium. Mi date una spiegazione? Grazie

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Account management , Billing

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Community Expert ,
Dec 03, 2023 Dec 03, 2023

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your message is unclear and confusing. but rather than trying to figure out what you're trying to convey, contact adobe support.

 

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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