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12

Aumento de precios Agosto 2024, 14 veces más caro!!!! SIN AVISO

New Here ,
Aug 18, 2024 Aug 18, 2024

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Hola a todos, soy de Argentina y hoy me encontré SIN PREVIO AVISO con un aumento 14 veces superior a lo que venía pagando por la suscripción de 100gb + programas. Pasó de 2.486 pesos argentinos a 34.025 pesos. Qué pasó? tiene solución? Alguien más está con este problema? Hoy es domingo y nadie va ayudarme en atención al cliente pero querría saber si es posible que nos quieran robar de esta manera.... imposible vivir ya con estos aumentos no solo sin aviso sino SIN RAZÓN... 14 veces de un momento a otro? no existe.... una falta de respeto al cliente y al trabajador. Se aprovechan porque saben que lo necesitamos para trabajar. 

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correct answers 1 Correct answer

Community Expert , Sep 19, 2024 Sep 19, 2024

@Valentinaqd 

 

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe represe

...

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Community Beginner ,
Feb 10, 2025 Feb 10, 2025

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you dont know NOTHING about argentina's situation, the inflation in the last year, 2024, was 117,80%, and adobe rised the price 1000%

Which currency situation are you talking about!!! You just coping and pasting from the article that doesnt explain and justify NOTHING of the outrageous rise of price!!

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Community Expert ,
Feb 11, 2025 Feb 11, 2025

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Community Beginner ,
Feb 12, 2025 Feb 12, 2025

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its not spam, its super real. Im free to say whatever i want and specially when its right. Stop lying and stop defending the undefendable. I live in argentina and you dont, you dont know nothing about the situation here 

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Explorer ,
Jan 16, 2025 Jan 16, 2025

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Si, es una vergüenza. A mi se me terminó el plan promocional, y ahora quieren cobrarme 750% más! Una locura.

 

In my case, they rise the suscription price 750% more of the current price. Shame on you Adobe! The peso is the same than a year ago, what is the justification of rising the price?

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Explorer ,
Jan 16, 2025 Jan 16, 2025

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Les sugiero que se pongan en contacto con el soporte como sugirió kglad en este foro. Yo lo hice y expliqué las razones del aumento desmedido, ya que en Argentina, el dolar y peso se mantuvieron en los mismos niveles que en diciembre de 2023, y por esto, no hay razones lógicas para que aumenten el precio de la suscripción en un 750% más (en mi caso particular). Les dije que me veía obligado a terminar la suscripción, y me ofrecieron un descuento del 50% (que igual, sube el precio a 5 veces más lo que yo estaba pagando). Así que, a quienen consideren este aumento un abuso (claramente lo es), pónganse en contacto a través del link mencionado por kglad

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New Here ,
Jan 25, 2025 Jan 25, 2025

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En que horario te pudiste contactar? Me dice "Esperamos poder ayudarte durante nuestro horario de servicio." pero no se cual es el horario de servicio! Me acaba de pasar lo mismo y me quiero pegar un tword. 

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Community Expert ,
Jan 25, 2025 Jan 25, 2025

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@analaurafia 

 

do you have a question?

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Explorer ,
Mar 01, 2025 Mar 01, 2025

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Chatée alrededor del mediodía (creo).  Pero podés probar en otros horarios.

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Community Expert ,
Mar 01, 2025 Mar 01, 2025

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@dnbnc 

 

yes, attitude matters.

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Community Beginner ,
Mar 03, 2025 Mar 03, 2025

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Of course the abusing attitude of adobe of raising the price 10/14 matters and affects users from argentina

 

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Community Expert ,
Mar 03, 2025 Mar 03, 2025

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i'm not privy to adobe's business decisions.  afaik, this is still the only official post from adobe regarding argentina, https://helpx.adobe.com/x-productkb/policy-pricing/adobe-tax-argentina.html#:~:text=Adobe%20and%20Ar....

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Community Beginner ,
Feb 12, 2025 Feb 12, 2025

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a mi no me dieron ningun descuento incluso que le explique la logica de la situacion, no se de que estas hablando

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Community Expert ,
Feb 12, 2025 Feb 12, 2025

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@yoramh770 

 

one thing you stated is true. i don't live in argentina.

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Explorer ,
Mar 01, 2025 Mar 01, 2025

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Hablo de mi caso, y lo creas o no, es así. A mi me ofrecieron y acepté el decuento. Tal vez no les explicaste bien la situación, o decidieron no darte el descuento, pero a mí si me lo dieron.

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Community Beginner ,
Feb 12, 2025 Feb 12, 2025

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Hola a todos,

 

Estoy muy sorprendido con el precio por 100 GB.

Para que se den una idea: aboné 38 mil un año, 42 mil al siguiente, 77 mil el año pasado y ahora en mayo me quieren cobrar 400 mil.

¡Eso es un aumento de 323 mil, aproximadamente un 419%!

 

¿Qué onda con estos cambios?

 

Es legal esto?

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Community Expert ,
Feb 12, 2025 Feb 12, 2025

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i'm pretty sure it's legal.  there's little reason to use adobe's file services, especially if the cost isn't reasonable for you.

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Community Beginner ,
Feb 12, 2025 Feb 12, 2025

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Es inmoral

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Community Beginner ,
Feb 12, 2025 Feb 12, 2025

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yo tambien estoy con ese problema y considero que es un extorsion y abuso. 

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Community Expert ,
Feb 12, 2025 Feb 12, 2025

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you're free to not pay and not use adobe's services.

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Community Beginner ,
Feb 12, 2025 Feb 12, 2025

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i didnt ask your advice, i dont need it too.

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Community Expert ,
16 hours ago 16 hours ago

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@Psicodelic 

 

if you're serious, make sure you don't use that computer for anything with financial or personal information.

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