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auto pay

New Here ,
Jun 02, 2025 Jun 02, 2025

I canceled my subscription two days prior to the auto-renewal, but I was still charged, and there is no update in my Adobe app. 

 

Please refund the amount that was deducted.

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Community Expert ,
Jun 02, 2025 Jun 02, 2025

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the Account forum

 

When you buy from Google you must solve problems with Google

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Community Expert ,
Jun 02, 2025 Jun 02, 2025

that's a weird start/end date.

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Community Expert ,
Jun 03, 2025 Jun 03, 2025

Google Store purchases have to be handled through the Google Store.

 

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Adobe Employee ,
Jun 03, 2025 Jun 03, 2025
LATEST

Hi @saurabh_5105,

We are sorry for the experience. We'll look into this. 
Could you confirm when did you cancel the subscription? You must have received an email from Adobe for the cancellation request.

Let us know.
^Shivangi

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