I had to do an independent search for an adobe phone number. It's quite literally, not listed anywhere on this website. After finding it through a 3rd party search engine, I called and now have a 1 HOUR 27 MINUTE HOLD TIME.
This after receiving an email telling me my subscription will automatically renew at almost double my previous rate.
If the call drops for any reason, I will surely have to call my credit card company and put a stop payment order to all services from adobe. Maybe some other day I will be able to talk to an Adobe rep and get this resolved. Or maybe I have to find/learn new software.
Very frusrated. I've been a 'creative cloud' subscriber for two years and it was never this difficult to contact the company before.
Be sure to remain signed in with your Adobe ID before accessing the link below -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html -click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI Do be aware that Adobe's staffing is impacted by the virus, so wait times are long . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730