AYUDA - Cargo no autorizado

New Here ,
Jul 29, 2022 Jul 29, 2022

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AYUDA

Inicie adquiriendo LIGHTROOM y me agregaron una applicacion gratis por 30 dias que no pedi ADOBE STOCK no tengo correo de confirmacion y empezaron a cobrar, asi llevo 3 meses pagando casi 800 pesos y si quiero cancelar algo que NO adquiri y menos aprobe me quieren cobrar una multa de 2,300 pesos. Que poca.

Alguna idea o ayuda de donde cancelar, Gracias

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correct answers 1 Correct answer

Adobe Community Professional , Jul 29, 2022 Jul 29, 2022

To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

or

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait

...

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Adobe Community Professional ,
Jul 29, 2022 Jul 29, 2022

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

or

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Jul 29, 2022 Jul 29, 2022

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AYUDA

Inicie adquiriendo LIGHTROOM y me agregaron una applicacion gratis por 30 dias que no pedi ADOBE STOCK no tengo correo de confirmacion y empezaron a cobrar, asi llevo 3 meses pagando casi 800 pesos y si quiero cancelar algo que NO adquiri y menos aprobe me quieren cobrar una multa de 2,300 pesos. Que poca.

Alguna idea o ayuda de donde cancelar, Gracias

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New Here ,
Jul 29, 2022 Jul 29, 2022

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Hola lograste cancelar tu suscripcion?

Tengo un problema parecido.... inicie adquiriendo LIGHTROOM y me agregaron una applicacion gratis por 30 dias que no pedi ADOBE STOCK no tengo correo de confirmacion y empezaron a cobrar, asi llevo 3 meses pagando casi 800 pesos y si quiero cancelar algo que NO adquiri y menos aprobe me quieren cobrar una multa de 2,300 pesos. Que poca 😞

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New Here ,
Jul 29, 2022 Jul 29, 2022

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Hola lograste cancelar tu suscripcion?

Tengo un problema parecido.... inicie adquiriendo LIGHTROOM y me agregaron una applicacion gratis por 30 dias que no pedi ADOBE STOCK no tengo correo de confirmacion y empezaron a cobrar, asi llevo 3 meses pagando casi 800 pesos y si quiero cancelar algo que NO adquiri y menos aprobe me quieren cobrar una multa de 2,300 pesos. Que poca 

 

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Community Beginner ,
Jul 30, 2022 Jul 30, 2022

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Yo tuve que pagar esa multa!
Terrible!
Di de baja a la tarjeta de crédito para que no me sigan descontando.
Tenemos que buscar un abogado que nos represente.

Andrea Argañaras
PERSONAL INFORMATION REMOVED FOR YOUR PROTECTION

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New Here ,
Jul 29, 2022 Jul 29, 2022

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Hola lograste cancelar tu suscripcion?

Tengo un problema parecido.... inicie adquiriendo LIGHTROOM y me agregaron una applicacion gratis por 30 dias que no pedi ADOBE STOCK no tengo correo de confirmacion y empezaron a cobrar, asi llevo 3 meses pagando casi 800 pesos y si quiero cancelar algo que NO adquiri y menos aprobe me quieren cobrar una multa de 2,300 pesos. Que poca 😩

 

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New Here ,
Jul 29, 2022 Jul 29, 2022

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AYUDA

Inicie adquiriendo LIGHTROOM y me agregaron una applicacion gratis por 30 dias que no pedi ADOBE STOCK no tengo correo de confirmacion y empezaron a cobrar, asi llevo 3 meses pagando casi 800 pesos y si quiero cancelar algo que NO adquiri y menos aprobe me quieren cobrar una multa de 2,300 pesos. Que poca.

Alguna idea o ayuda de donde cancelar, Gracias

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