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Ayuda con rembolso

New Here ,
Mar 20, 2025 Mar 20, 2025

Buenas tardes, hace un mes tuve una cuánta gratuita de Photoshop pero obviamente la quería cancelar ya que obviamente me jalaba dinero y ya cuando cancele mi suscripción, me jalo más temprano dinero que tenía de mi tarjeta y no lo ocuparía necesito un rembolso.

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Community Expert ,
Mar 20, 2025 Mar 20, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Adobe Employee ,
Mar 21, 2025 Mar 21, 2025
LATEST

Thanks for posting your question about canceling your membership, and sorry for any confusion. We do not offer free memberships that allow access to our premium features and applications, including the desktop version of Photoshop.

 

I can confirm you completed the cancellation process successfully. As mentioned by Kglad, please see https://adobe.ly/41LEHHx for information about any fees or charges that will be applied. ^JW

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Community Expert ,
Mar 20, 2025 Mar 20, 2025

check the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

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