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AYUDA! DEVOLUCION DE COBRO

New Here ,
Oct 06, 2022 Oct 06, 2022

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Hola,

No se se desde cuando se acabo mi suscripcion, pero me siguen cobrando el servicio. Necesito reembolso y deshabilitar la domiciliacion de pago.

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New Here ,
Nov 22, 2022 Nov 22, 2022

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Me pasa lo mismo, no tengo asociados planes y ya van dos meses que me cobran suscripcoón por 20$

 

 

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Community Expert ,
Nov 24, 2022 Nov 24, 2022

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[MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS]

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Community Expert ,
Nov 24, 2022 Nov 24, 2022

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This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Nov 24, 2022 Nov 24, 2022

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Unless you cancel your  subscription, it will auto-renew.

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Community Expert ,
Nov 24, 2022 Nov 24, 2022

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LATEST

ie, your subscription doesn't end until you explicitly cancel it.

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