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ayuda

New Here ,
May 17, 2021 May 17, 2021

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he buscado informacion al respecto y no logro dar con la solucion, espero alguien pueda ayudarme 

caduco mi prueba gratis, mi tarjeta no tiene saldo asi que no se pudo hacer el cobro, NO quiero pagarlo y no puedo, quise cancelar el plan pero no se puede, no utilice la aplicacion, sera un adeudo en mi tarjeta? se cobrara cuando vuelva a haber saldo?

  

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Adobe Community Professional ,
May 17, 2021 May 17, 2021

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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