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Bait and switch pricing

New Here ,
Apr 20, 2021 Apr 20, 2021

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Was told I would be renewing at $29.99 Canadian, only to be charged 50% more instantly.

 

Full evidence caught on screenshots. Classic bait and switch. Not impressed Adobe. This is illegal.

 

https://imgur.com/a/1UsdHoL

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Adobe Community Professional ,
Apr 20, 2021 Apr 20, 2021

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that's not bait and switch.  that's (what appears to be) an error.

 

possibly you were signing up for a first year subscription, but afterwards it was found this is not a year subscription for you?

 

no matter, cancel if you're unhappy with the charge, how to cancel: https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

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New Here ,
Apr 20, 2021 Apr 20, 2021

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It clearly states I will be charged $29.99 and then bills me much higher. That's the definition of bait and switch.

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Adobe Community Professional ,
Apr 20, 2021 Apr 20, 2021

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i disagree, but it doesn't matter what you call it.

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New Here ,
Apr 20, 2021 Apr 20, 2021

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It actually does matter to the customers if you're over charging.

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