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1

Bank Account Rejected

New Here ,
Jul 24, 2024 Jul 24, 2024

I have tried several times to change my bank debit for payment. keeps getting rejected

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Community Expert ,
Jul 24, 2024 Jul 24, 2024

This is a user to user forum. Noone here can help you with billling issues. You will have to contact Adobe directly. There should be Contact Us info on your Adobe Account page (look for Help Centre near bottom)

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Community Expert ,
Sep 03, 2024 Sep 03, 2024
LATEST

contact adobe support, or you can use klarna (https://www.klarna.com) or another authorized reseller, https://adobe.my.salesforce-sites.com/PartnerSearch?lang=en

 

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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