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Bank BCA - INDONESIA

Community Beginner ,
Jul 23, 2022 Jul 23, 2022

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I am a designer from Indonesia. I used BCA bank account. I also used Adobe. Specifically I used BCA Debit Online Feature which said "accepting international payment" but not Adobe. BCA said Adobe is not a secured merchant platform. I hate jeni*s, jag* bank, I want to have a simple life and simple payment only 1 bank. which is BCA. but BCA just dont want accept Adobe. I knew this problem can be solved maybe by using credit card, but as a muslim, I also want to represent all muslim in Indonesia who might also facing this same issue. what do you guys (adobe) saying about this. Do you have any plan/ official community in Indonesia that might want to propose to BCA to consider that adobe is a secure platform?

#AntiRibetRibetClub

here are the screenshots:
Screen Shot 2022-07-23 at 21.15.48.pngScreen Shot 2022-07-23 at 21.15.55.png

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Community Beginner ,
Feb 23, 2023 Feb 23, 2023

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Jadi memang engga bisa ya pak? saya kebetulan baru mau beli pake BCA Mastercard Online debit ngindarin CC tosss dulu!

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Community Beginner ,
Feb 23, 2023 Feb 23, 2023

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yoi pak, tos dulu. Sepengetahuan saya, dari Adobe sebenernya mah open aja. Cuma BCA nya aja yang ga mau. saya sendiri males bayar lompat2 bank, saya juga ga punya kartu kredit kan.. pengennya BCA aja. tapi ya BCA nya ga mau audit adobe, adobe nya juga ga mau ngajuin.. ya kita ditengah2 pak. demikian..

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New Here ,
May 28, 2023 May 28, 2023

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masalahnya udah clear kah?

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Community Beginner ,
May 28, 2023 May 28, 2023

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Belum Pak, masih berkutat di situ2 aja. BCA masih menganggap Adobe bukanlah perusahaan terpercaya.

 

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Community Expert ,
May 29, 2023 May 29, 2023

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again, use an authorized reseller, http://adobedealreg.force.com/PartnerSearch?lang=en

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New Here ,
Jun 03, 2023 Jun 03, 2023

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Saran ane daftar bank jago aja, kmaren ane udah coba, ternyata semudah itu. pndaftaran full online, gak ada biaya bulanan n minimal saldo, gratis. habis daftar tinggal transfer k rekening bank jago sesuai biaya berlangganan adobe. Trus tinggal daftar d adobenya, masukin no. Kartu debit bank jago yg kita daftar tadi, no ribet.

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Community Beginner ,
Jun 03, 2023 Jun 03, 2023

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cakep ini kalau beneran tanpa biaya2. Karena saya selama ini pakainya jenius, belum pernah pakai bank jago.

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Community Expert ,
Jun 03, 2023 Jun 03, 2023

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@Ario P 

 

try it and let us know.

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New Here ,
Jun 03, 2023 Jun 03, 2023

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Dafter Bank Jago Syaratnya apa aja?

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Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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Data Pribadi aja, kaya Nama, Email, Nomor Handphone cukup itu sih setau gua coba aja

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New Here ,
Jun 03, 2023 Jun 03, 2023

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Terimakasih atas sarannya mas, udah saya coba barusan dan berhasil untungnya. Saya sendiri udah coba menggunakan BCA dan tentunya gagal, udah saya kontak juga pihak BCA dan Agent Adobe ternyata memang bermasalah di penolakan transaksi dari BCA. 

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New Here ,
Jul 17, 2023 Jul 17, 2023

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tapi bukan cmn BCA saja , kenapa DBS juga tidak bisa ?

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Community Beginner ,
Jul 17, 2023 Jul 17, 2023

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ooh, saya malah baru tau kalo DBS juga ga bisa. tapi kata salah satu member di adobe sini, si @kglad bilangnya pakai reseller lokal: http://adobedealreg.force.com/PartnerSearch?lang=en

jadi dia mungkin bisa otomatis narik dari BCA kita. coba dah @Unhinged Sociopath / @Brokil31122997ebki ntar kalo berhasil pakai pakai salah satu reseller kabar2in disini.. hehehe..

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Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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memang tidak kerjasama.. gua akhirnya pake Bank Jago engga ribet tiap bulan auto payment.. jadi dari BCA -> Transfer ke Bank Jago 

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New Here ,
Aug 18, 2023 Aug 18, 2023

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wah beneran gak ada biaya bulanan om? Jenius aja 10K per bulan, blu BCA 15K

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New Here ,
Oct 09, 2023 Oct 09, 2023

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bang saya sempat pake jenius dengan m/e-cardnya & Bank jago syariah sudah on mode transaksi internasionalnya. Tapi knp tetap gagal terus untuk berlangganan ya bang?

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New Here ,
Oct 09, 2023 Oct 09, 2023

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saya pake e-card nya jenius bisa kok, aman aman aja selama ini. mungkin ada prosedur yang salah waktu koneksi kartu e-card ke adobe nya

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Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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Setuju ane juga pake Bank Jago akhirnya

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New Here ,
Nov 12, 2023 Nov 12, 2023

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boleh bantu kah untuk bank jago? saya baru daftar, tapi gagal terus, sudah tambah kartu debit digital tapi di tolak terus sama adobe

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New Here ,
Nov 26, 2023 Nov 26, 2023

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benar, saya juga d tolak sdh pake bank jago seperti di web2 lain sarankan

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Adobe Employee ,
Feb 23, 2023 Feb 23, 2023

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moving to Account and Payment queue.

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Community Beginner ,
May 28, 2023 May 28, 2023

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Went there, nothing can bring to me to any solution where BCA bank (Indonesia) can work together with Adobe

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Community Expert ,
Feb 23, 2023 Feb 23, 2023

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contact adobe support to see if they'll accept payment from your bank.  there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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Community Beginner ,
Feb 23, 2023 Feb 23, 2023

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yes, I already contacted/asking Adobe, adobe seems fine marked as "not a safe product" from my Bank (BCA) Indonesia. meanwhile.. there were millions of Designers in Indonesia need this access I assumed.

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