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Bank BCA - INDONESIA

Community Beginner ,
Jul 23, 2022 Jul 23, 2022

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I am a designer from Indonesia. I used BCA bank account. I also used Adobe. Specifically I used BCA Debit Online Feature which said "accepting international payment" but not Adobe. BCA said Adobe is not a secured merchant platform. I hate jeni*s, jag* bank, I want to have a simple life and simple payment only 1 bank. which is BCA. but BCA just dont want accept Adobe. I knew this problem can be solved maybe by using credit card, but as a muslim, I also want to represent all muslim in Indonesia who might also facing this same issue. what do you guys (adobe) saying about this. Do you have any plan/ official community in Indonesia that might want to propose to BCA to consider that adobe is a secure platform?

#AntiRibetRibetClub

here are the screenshots:
Screen Shot 2022-07-23 at 21.15.48.pngScreen Shot 2022-07-23 at 21.15.55.png

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Community Expert ,
Feb 23, 2023 Feb 23, 2023

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no one here can change adobe's business practices or decisions.  

 

if you want to make a suggestion to adobe regarding how they contact their business, you may find something here, 

 

 for applicable apps, you can make (some) suggestions to adobe here, https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

 

for others, use https://www.adobe.com/products/wishform.html

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New Here ,
May 20, 2023 May 20, 2023

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this simple but make me lazy to solved with cc I try another card like Bca and BNI same problem -_- 

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Community Expert ,
May 20, 2023 May 20, 2023

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New Here ,
Jun 02, 2023 Jun 02, 2023

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Udah nemu solusinya nggak bro?

 

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Community Expert ,
Jun 02, 2023 Jun 02, 2023

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@Prof_Odhin 

 

again, use an authorized reseller, http://adobedealreg.force.com/PartnerSearch?lang=en

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Community Beginner ,
Jun 03, 2023 Jun 03, 2023

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belum prof, masih bca-jenius aja. dan jenius tiap bulannya ngambil admin extra... ckck, tapi ana sendiri belum coba cara yang disarankan @kglad coba ketik aja kota domisili kita disitu.. trus tanya ke tokonya, apakah bisa berlangganan di offline reseller itu. kira2 demikian.. monggo kalau berhasil kesini lagi dan update lagi aja prof.

@kglad not yet trying it, but I've suggest it to the other indonesian friends here.. maybe one of them will post their successful story here with those offline resellers.

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New Here ,
Aug 07, 2023 Aug 07, 2023

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Pakai BLU by BCA. Dia misahin transaksi ini dari banknya. Saya pakai BLU nya suami, aman.

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New Here ,
Aug 18, 2023 Aug 18, 2023

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blu BCA fee bulanan 15K ya?

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New Here ,
Aug 20, 2023 Aug 20, 2023

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@ivy de laluna gimana caranya ya, saya pakai blu tapi belom bisa. ada saldo minimum nya kah?

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New Here ,
Nov 05, 2023 Nov 05, 2023

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nama akun dan nama kartu harus sama atau bisa beda ya ? saya mau bayar pakai kartu blu nya kk saya

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Community Beginner ,
Oct 10, 2023 Oct 10, 2023

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Pak Ario, solusi kendala ini sdh ada kah? Apa akhirnya payment pakai bank jeni*s? Kebetulan kendala yg sy alami dgn Pak Ario sama. Sdh coba kontak BCA hr ini, tapi jawabannya percis ss di atas.

 

Akhirnya sy coba payment pakai jeni*s ttp gak bisa juga. Jadi gimana yah solusinya? Hehe

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Community Beginner ,
Oct 10, 2023 Oct 10, 2023

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Halo Sandi. Iya, saya sudah akhirnya bertahun-tahun pakai Jenius untuk bayar adobe.

hmm.. oh iya, kalau tidak salah, dulu di jenius minta aktifkan e-card / m-card. nanti si e-card itu yang akan otomatis di ambil oleh si adobe. Jadi kita akan punya 3 kartu.

1. BCA Debit
2. Jenius Debit
3. Jenius E/m-Card

----

Dari 1 transfer ke 2, dari 2 pindah dana ke no. 3. lalu dari adobe CC nya masukin nomor e-card itu. nanti dia akan narik otomatis per bulan.. dari si no.3 jadi isi sesuai dengan kita atur kemampuan kita. gitu kira2. kalau masih mbingung email aja di <email removed-kglad> takutnya saya ga responsif di forum ini.

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Community Expert ,
Oct 10, 2023 Oct 10, 2023

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@Ario P 

 

don't post emails in (these adobe) public forums.

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Community Beginner ,
Oct 11, 2023 Oct 11, 2023

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alhamdulillah sudah cukup jelas Pak Ario jawabannya, namun ada yang saya perlu tanyakan lagi. Saya izin direct messsage Pak. Terima kasih.

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Community Beginner ,
Oct 11, 2023 Oct 11, 2023

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monggo Pak

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New Here ,
Oct 24, 2023 Oct 24, 2023

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Pak Sandi, apakah sudah berhasil utk masalah pembayarannya? sy juga mengalami hal yang sama, boleh dishare tips nya bila sudah ada solusinya.

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Community Beginner ,
Dec 27, 2023 Dec 27, 2023

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Lucu juga, ya, giliran rangorang sadar untuk beli license malah terkendala di payment system. Kebayang aja omset Adobe jadi gak bisa maksimal gegara kendala tersebut. Mungkin sekelas Adobe ya gak terasa 🙂

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New Here ,
Jan 02, 2024 Jan 02, 2024

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sampai sekarang BCA masih menolak mas, saran nya coba gunakan bank digital seperti Jenius atau Blu

 

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Community Beginner ,
Jan 17, 2024 Jan 17, 2024

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Halo Pak Henry, maaf sekali saya baru sempat respon misejnya, kebetulan jarang sekali buka web ini. 

Fyi, Pak, alhamdulillah saya sudah bisa berlangganan adobe sejak bulan lalu, setelah melalui rangkaian komplain ke bank BCA dan Jenius gak mendapatkan solusi, saya coba beralih ke Bank Jago. Dan sesuai testi dari teman-teman di sini yang sudah lebih dulu menggunakan Bank Jago, ternyata memang solusinya sementara ini yang paling memungkinkan.

Kalau Pak Henry perlu tanya lebih spesifik, boleh misej saya langsung saja ya Pak.

Terima kasih..

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Community Beginner ,
Jan 02, 2024 Jan 02, 2024

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Saya berkali-kali gagal menggunakan kartukredit CIMB Niaga, BCA, Permata, kartu debit Mandiri (fisk/virtual), kartu debit virtual BLU, dan kartu debit virtual Jenius. Saya sempat melakukan kontak customer support Adobe dan direspon oleh Adobe officer. Setelah dibantu cek sana-sini, ternyata tidak semua bank di Indonesia membolehkan transaksi ke Adobe. Tidak diketahui alasannya mengapa. Satu-satunya kartu yang berhasil saya gunakan untuk melakukan pembelian hanya kartu debit virtual Bank Jago. Sepertinya Jago emang JAGO 🙂

 

Tips: cobalah isi saldo minimal 3x lipat dari harga yang akan dibeli jika ingin berlangganan setahun dengan pembayaran bulanan. Jika mengalami kendala sila kontak CS Bank Jago, mereka jago-jago dan sigap membantu (supaya aman kontak CS Bank Jago via app karena akan terhubung ke nomor WA Bank Jago. Selamat mencoba!

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New Here ,
Feb 29, 2024 Feb 29, 2024

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ahh thank you mas ario pencerahannya. pantes kok gagal terus.. ternyata emang BCA nya :'( padahal saya sama kayak mas ario. anti ribet club. pengennya cuman dari debit BCA aja.. yah yasudahlah

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