Billing Error

New Here ,
May 06, 2022 May 06, 2022

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As of May 5, 2022, there is a pending debit of  $20.99  on my credit card.  I've checked my adobe account and there aren't any purchases listed.  Can someone help me resolve this please?  Thanks.  FB 

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Adobe Employee , May 06, 2022 May 06, 2022

Faye, there are no active memberships or recent purchases under the e-mail address you used to post to this public discussion forum.  For additional assistance, please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so a support team member can attempt to find any other accounts related to the charge on your credit card.

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Adobe Employee ,
May 06, 2022 May 06, 2022

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Faye, there are no active memberships or recent purchases under the e-mail address you used to post to this public discussion forum.  For additional assistance, please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so a support team member can attempt to find any other accounts related to the charge on your credit card.

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