A few years ago, I had a low-cost student CC account that replaced my long-standing personal account.
I paid by credit card. In July I noticed that Adobe was again billing my card. I called Adobe (don't ask me how) and the person at Adobe I spoke with said that the only way I could get Adobe to stop billing me was to terminate my card. It took me until Christmas to do this. Soon after, Adobe began sending me payment failure notifications and the past couple of weeks, notice of termination.
I have sent a bunch of emails to our IT dpt. and the admin for the enterprise account. No matter what I try, the notices for termination keep coming.
Let me move this to the Account, Payments, & Plan forum for you, which is the appropriate forum for your question.
The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.
This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
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Be aware that because of the pandemic, wait times are far longer than usual due to reduced staff and higher demand. Please be patient with the people to whom you speak. Like you, they are feeling a great deal of stress. A little patience and understanding will go a long way to helping you in your particular situation.