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billing issue

New Here ,
Sep 09, 2023 Sep 09, 2023

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Why is there a billing issue on my Adobe account, even though I have just completed the payment?

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Billing

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New Here ,
Sep 09, 2023 Sep 09, 2023

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please help

 

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Community Expert ,
Sep 09, 2023 Sep 09, 2023

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and check your account to see what billing issue is outstanding so you're prepared to remedy it when you contact adobe support, https://account.adobe.com

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Community Expert ,
Sep 09, 2023 Sep 09, 2023

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It may take some time to get this error away. If not, check with Adobe support. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer

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