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billing issue

New Here ,
Dec 31, 2023 Dec 31, 2023

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I've subscribe in end of year offer but the problem they billed me with the previous price without the offer .

Now , can't contact them !!!

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Community Expert ,
Dec 31, 2023 Dec 31, 2023

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@nuha345280011prb 

 

Only Adobe Customer Care can assist with billing.

 

You didn't say how you tried to contact them or why you couldn't. They are available by the Chat icon and by X/Twitter.

 

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window so you can't see it, try these steps::
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

 

I've moved your post from Creative Cloud Services to Account, Payment, & Plan.



~ Jane

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New Here ,
Dec 31, 2023 Dec 31, 2023

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thanks a lot . I meant I've tried here at the website any way to contact them but I couldn't find one 

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Community Expert ,
Dec 31, 2023 Dec 31, 2023

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is your problem now solved?

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Community Expert ,
Dec 31, 2023 Dec 31, 2023

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if you can't use chat, use twitter/x per above.

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