• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Billing issues --can't find account that charges are incurred on

New Here ,
Sep 21, 2022 Sep 21, 2022

Copy link to clipboard

Copied

I'm reviewing my credit card statement, and I have had a recurring charge from Adobe for $11.01 every month for months. I have logged into Adobe.com with my account, my husband's account, and my son's account, and can find no record of any billing, but I am still getting charged every month. I can't figure out out how to cancel this charge! 

 

 I can call someone with my credit card info to help track it down, but need to know who to call. Online support won't help me becuase I need to show an active billing issue to speak with a real person. 

 

Does anyone have a number to call to speak with a live person?

 

Thanks.

Views

229

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 21, 2022 Sep 21, 2022

Copy link to clipboard

Copied

LATEST

For the list on phone number specific to different regions see https://helpx.adobe.com/contact/phone.html

You could try contacting Adobe via Twitter as well @Adobecare

-Manan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines