Billing issues --can't find account that charges are incurred on

Report · Sep 21, 2022

I'm reviewing my credit card statement, and I have had a recurring charge from Adobe for $11.01 every month for months. I have logged into Adobe.com with my account, my husband's account, and my son's account, and can find no record of any billing, but I am still getting charged every month. I can't figure out out how to cancel this charge!

I can call someone with my credit card info to help track it down, but need to know who to call. Online support won't help me becuase I need to show an active billing issue to speak with a real person.

Does anyone have a number to call to speak with a live person?

Thanks.

Report · Sep 21, 2022

For the list on phone number specific to different regions see https://helpx.adobe.com/contact/phone.html

You could try contacting Adobe via Twitter as well @Adobecare

-Manan