Billing

New Here ,
Sep 25, 2021 Sep 25, 2021

Copy link to clipboard

Copied

Hello! My current payment frequency is on a monthly basis, on the 2nd of each month. How can I change e.g. 10?

TOPICS
Billing

Views

54

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Sep 26, 2021 Sep 26, 2021

My knowledge is that the billing is on the day of the month you took your subscription. There is no way to change this. You may, however, contact Customer Service for having them to workaround. If there is a solution, it will be provided by customer service.

 

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different d

...

Likes

Translate

Translate
New Here ,
Sep 25, 2021 Sep 25, 2021

Copy link to clipboard

Copied

Helló! Jelenlegi fizetési gyakoriságom havi rendszerességgel, minden hónap 2 -án van. Hogyan tudom megváltoztatni a 10 -et? (Goggle fordítás) George

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Sep 25, 2021 Sep 25, 2021

Copy link to clipboard

Copied

Manage your cloud plan https://helpx.adobe.com/manage-account.html (including changing)

 

If that doesn't work, you need to contact Adobe

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Sep 26, 2021 Sep 26, 2021

Copy link to clipboard

Copied

LATEST

My knowledge is that the billing is on the day of the month you took your subscription. There is no way to change this. You may, however, contact Customer Service for having them to workaround. If there is a solution, it will be provided by customer service.

 

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines