Billing

[Joseph34637304735e]

I started a free trail then cancled it but it still charged me

[kglad]

was that an enterprise or teams subscription?

[iCharles]

Hi @Joseph34637304735e ,

I can see that you had canceled a Photoshop Individual Plan. Would be moving this post to the Account, Payment, and Plan Community for further assistance. 

[kglad · Accepted solution]

@Joseph34637304735e 

if you still have questions, contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.