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Bought Premiere Pro plan in error. Wanted a Photoshop plan. How to exchange? [was: Hello]

New Here ,
Jan 29, 2022 Jan 29, 2022

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My name is Lucian, I bought Adobbe premier pro 2022. But I made a mistake. I wanted to buy Photoshop. Can you please disable my Adobbe premier pro 2022 and enable my Photoshop please thank you so much.

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Account management , Billing

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correct answers 1 Correct answer

Community Expert , Jan 29, 2022 Jan 29, 2022

This is a user to user forum.  We can't do that.
Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Community Expert ,
Jan 29, 2022 Jan 29, 2022

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This is a user to user forum.  We can't do that.
Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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