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Can I cancel my Adobe creative cloud plan?

New Here ,
Oct 17, 2020 Oct 17, 2020

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Hi, Can I cancel my Adobe creative cloud plan?

 

too expensive to me because I'm a student

 

50% penalty...

 

I am a student and I don't have a lot of money right now. Is there any other way?

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correct answers 1 Correct answer

Community Expert , Oct 17, 2020 Oct 17, 2020

When you agreed to the contract https://www.adobe.com/legal/subscription-terms.html you agreed to pay a fee to cancel early

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than

...

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Community Expert ,
Oct 17, 2020 Oct 17, 2020

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When you agreed to the contract https://www.adobe.com/legal/subscription-terms.html you agreed to pay a fee to cancel early

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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