Can I swap Lightroom Cloud for Lightroom CLASSIC?

[snerd]

I wasn't paying attention when I paid for another subscription, and chose and downloaded the 'Lightroom Creative Cloud' software. I hate it! I wanted the 'Lightroom CLASSIC' software instead. Is there any way I can swap plans? Stop the Cloud version and start the Classic version?

Thanks!

[dj_paige]

Go to account.adobe.com, click on Manage Plan, click on Change Plan

[Ian Lyons]

Your question is better rsied in the Accounts, Payment, and Plan forum.

[kglad]

you'll need to cancel the current and start the new plans.  if you encounter a penalty for cancelling the current don't proceed, and contact support: 

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

[snerd]

Yes, I figured it out, thanks!

[kglad]

@snerd 

excellent, just make sure there's no penalty:  https://account.adobe.com

<edited-kglad>

[Abambo · Accepted solution]

@snerd 

excellent, just make sure there's no penalty:  https:account.adobe.com

By @kglad

The URL is https://account.adobe.com

[snerd]

Yes, I changed plans online, it was much easier than I was expecting. No only was there no charge, I got a $7.50 refund! Thanks again!

[kglad]

good to hear!

[Abambo]

You're welcome. Thanks for the update.