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Can not buy the photography plan due to lr free trial os IOS

New Here ,
May 21, 2021 May 21, 2021

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I tried the lightroom free trial on my iphone and found out that it was lagging many features of the classic. So i wanted to switch to photography plan only to realize that you can not purchase photography plan with Lr subscription still active(Which is kinda stupid imo). I tried to canceled the subscription on my appstore ,but it seems to stay active for at least 7 days which shoulda have been done yesterday on 21 may. Somehow i still cant buy the photography set today a day after the trial should have expired. Is there anyway to fix this?

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Download and install, Mac, Problem or error

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Adobe Community Professional ,
May 23, 2021 May 23, 2021

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Hi @sinkto,

You should contact support for assistance. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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