Can't cancel 7 day trial [Branched from old topic]

New Here ,
Dec 30, 2021 Dec 30, 2021

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I'm having the same issue, they will not answer. I'm trying to cancel my 7 day trial because it keeps saying "you'll be able to manage this plan shortly". 

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Adobe Community Professional ,
Dec 30, 2021 Dec 30, 2021

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You have 14 days to cancel and request a refund without penalty. 

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

 

Adobe's support system is probably slammed due to the holidays and the recent outbreak of omicron variant.  They could be short-staffed right now.  For faster service, use the Online Chat system.

 

With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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