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! Can’t cancel because it says I don’t have subscription but I pay every month!

New Here ,
Sep 25, 2022 Sep 25, 2022

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Hi, I have been paying £19.97 for 2 years now because I can't cancel a subscription that Adobe says I don't have!!! There is no one to speak to, online chat is useless and I can't cancel at my bank as it's not a direct debit! Adobe is an absolute con and should be ashamed for making it impossible to cancel it! I could use that money for other things and I'm very annoyed that it's costing me every month for something I don't use!

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Community Expert ,
Sep 26, 2022 Sep 26, 2022

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You can chat with a person using the online chat. Type AGENT in the window and it will connect you to a human. Other options to connect would be

Twitter :- @Adobecare

Phone :- https://helpx.adobe.com/contact/phone.html

-Manan

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