I have 5 days left on Illustrator 7-day trial, but in my Adobe Account in section PLANS there isn't plan for Illustrator, so I can not cancel the subscribtion.
After my free trial ends, does paid subscrition start automatically? And if so, how can I prevent that from happening?
if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.
there are 2 ways to contact adobe; chat and twitter:
chat: use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human.
twitter: tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...
As you have mentioned, we couldn't find any active subscription registered under your email address. Could you contact our support team as the expert referred?
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