Copy link to clipboard
Copied
Tried to cancel the subscription to the contract I've had since last year.
Apparently it was renewed in July but now I can't cancel without paying a fee of about 140 dollars because ending the subscription too soon?
I live in Sweden and have tried calling the number listed but I can't get anywhere to talk to anyone.
Would be happy to get some help 🙂
Copy link to clipboard
Copied
Cancellation fees apply if not cancelled within the 14 day window. See the following article
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
Having said that you can try contacting support and asking them for a waiver, you might get lucky.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Reach support via phone :- https://helpx.adobe.com/contact/phone.html
-Manan