Can't cancel trial

[larissan34313273]

I followed the steps to manage my plan in order to cancel a trial for Firefly, but when I click on my plan there is no scroll down for all the apps. I tried two different browsers (on a PC). Any ideas?

[kglad]

try using a mobile phone's updated non-opera browser with wifi disabled.

but be aware, there are problems on adobe's end that may require a retry in a few hours.

[Jeffrey_A_Wright]

The current and possibly, concluding Amazon Web Services outage can also prevent you from making any updates. Please try using the steps listed at https://adobe.ly/4neZADx in a couple hours once most services on the Internet have been restored. ^JW