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Can't find plan or invoice but still paying

New Here ,
Jan 23, 2025 Jan 23, 2025

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Hi I have an Adobe enterprise plan through university but required adobe acrobat for something so I got the 7 day free trial under my uni email. It worked for a day but then the plan disappeared from my page, and after the 7 days I still got charged with no invoice or anything. When I try to get help to cancel it says I need to contact my administrator which I can't since uni isn't back, and I really want to avoid paying the whole year subscription. 

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correct answers 1 Correct answer

Community Expert , Jan 23, 2025 Jan 23, 2025

Unfortunately, you may have to wait and contact the administrator of the school plan.

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Community Expert ,
Jan 23, 2025 Jan 23, 2025

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Unfortunately, you may have to wait and contact the administrator of the school plan.

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Community Expert ,
Jan 23, 2025 Jan 23, 2025

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