Can't open my apps I have a subscription for

[DaquanDom]

So, I joined this photoshop class at my highschool and when I tried to download it at home it didn't work, any ideas as to why this would happen...

I login with my school email

[Tom Pattyn]

Hi Dom,

Could you provide a few more details please: I assume you downloaded the trial version, but did you manage to install it?

Did you get any error messages?

Feel free to post screenshts, but make sur no personal information is visible.

[Jeff A Wright]

DaquanDom, my apologies, but I do not see an active Creative Cloud membership assigned to the e-mail address you used to post to this public discussion forum.  Please contact the Creative Cloud administrator at the school you attend to verify the steps needed so you can access your membership.