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Can't open my apps I have a subscription for

New Here ,
Jan 30, 2020 Jan 30, 2020

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So, I joined this photoshop class at my highschool and when I tried to download it at home it didn't work, any ideas as to why this would happen...

I login with my school email

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Account management, Activation, Creative Cloud, Installation, New user

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Adobe Employee ,
Jan 31, 2020 Jan 31, 2020

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Hi Dom,

Could you provide a few more details please: I assume you downloaded the trial version, but did you manage to install it?

Did you get any error messages?

Feel free to post screenshts, but make sur no personal information is visible.

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Adobe Employee ,
Jan 31, 2020 Jan 31, 2020

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DaquanDom, my apologies, but I do not see an active Creative Cloud membership assigned to the e-mail address you used to post to this public discussion forum.  Please contact the Creative Cloud administrator at the school you attend to verify the steps needed so you can access your membership.

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