Can't unsubscribe

New Here ,
Jul 12, 2022 Jul 12, 2022

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Hello, I need your help.

A couple of months ago, I used a trial subscription for InDesign or Photoshop, but I didn't have time to cancel it because my laptop broke. And now I physically cannot cancel the subscription, it shows the error «Your plan has expired. Please update your payment details to reactivate it", although I did not use it, since the laptop was broken.

Please cancel my subscription, as they have tried to deduct money from me several times already.
I will be grateful for your help.

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Adobe Community Professional ,
Jul 12, 2022 Jul 12, 2022

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Hi, this is a user to user forum and we can't do anything about cancellation. You must contact the customer service. 

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Adobe Community Professional ,
Jul 12, 2022 Jul 12, 2022

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@David__B Perhaps you can help with this users cancellation issue.

 

Thanks

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