Can't update my credit card

[jaec40450237]

Hi,
I've been trying to update the credit card for my subscirption but it keeps saying "We are unable to approve your transaction at this time". I tried a different credit card, without success, different store, also no success. The phone number displayed for support also doesn't work, and the contact button on the site also leads nowhere. I guess this is my last chance...
Please tell me how I can get my subscription back up?!
Cheers,

[kglad]

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

[jaec40450237]

I will try. Thanks for your help!

[kglad]

you're welcome.

[LinSims · Accepted solution]

And if the chat doesn't work, you can search this page for a regionally appropriate phone number:

https://helpx.adobe.com/contact/phone.html

[Laura5FC0]

Hello,

I need help from you guys when I enter my credit card in the payment method, the form isn't accepting it, it saying a problem with the credit card gen. so how can i do it, kindly share some resource?

[kglad]

contact support via chat per above message.