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Cancel a subscription (after a trial of 7 days)

New Here ,
Jun 26, 2020 Jun 26, 2020

Hi,

 

I would like to cancel my subscription but I can't. There is no link for "managing my plan" so I can't cancelling my subscription. 

 

It is completely illegal to do that in my country (i live in Switzerland and i speak french). The customer must have the choice to cancel his subscription. 

 

I will contact your customer service to cancel my subscription. 

 

G
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Community Expert ,
Jun 26, 2020 Jun 26, 2020
LATEST

Hello,
Try the following link for steps on how to cancel your subscription

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If it does not work then you will have to contact support. These are peer to peer forums and no one here has access to your account information. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan

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