cancel free trial

New Here ,
Jan 18, 2022 Jan 18, 2022

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I just need to cancel my free trial. I dont need it anymore and there's no where I can click to cancel this. Please help.

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Community Expert ,
Jan 18, 2022 Jan 18, 2022

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Please check the following Help entry to learn how to cancel your current trial:

 

If you still can't cancel on your own, then please get in touch with Adobe Customer Care:

 

Click the 'circle with a speech bubble' icon (below is how it looks) on the right hand side to initiate a Chat.

 

contactadobeicon.png

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New Here ,
Jan 18, 2022 Jan 18, 2022

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I can't find anywhere to do the cancellation. Please cancel this.

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New Here ,
Jan 18, 2022 Jan 18, 2022

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I clicked the speech bubble icon. Nothing useful pops up. Please cancel it from your end. I'm pleading

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Adobe Employee ,
Jan 18, 2022 Jan 18, 2022

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Idorenyin, I am very sorry, but if you need assistance with the cancellation process, then you will need to begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen.  If the chat window is non-responsive or fails to load, you will need to use a different device to contact us.

 

You can also use the process listed in http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html to self-cancel a membership.  Still, if you cannot establish a secure chat session, you will likely encounter the same problems when interacting with certain forms to cancel your Acrobat subscription, Idorenyin.

 

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