cancel my account

New Here ,
Jul 23, 2022 Jul 23, 2022

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How do I cancel my account.  Send answer to 

[Personal information removed by moderator.]

 

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correct answers 1 Correct answer

Community Expert , Jul 23, 2022 Jul 23, 2022
Community Expert ,
Jul 23, 2022 Jul 23, 2022

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Community Expert ,
Jul 23, 2022 Jul 23, 2022

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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Community Expert ,
Jul 24, 2022 Jul 24, 2022

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p.s. if you're not able to follow @Peru Bob's links to cancel your own account, using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam.

 

p.s.s. if you're cancelling an annual subscription beyond the trail period and before the end of your year, there's a penalty (=1/2 the cost of the remaining year).

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