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Cancel My Account

New Here ,
Nov 26, 2023 Nov 26, 2023

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Dear Adobe 

 

 

 

I had canceled the TRIAL earlier and thsi wasnt suit to my WORK. 

 

Why ADOBE charged my ACCOUNT and Credit Card 

 

PLEASE DO all REFUND and as I have cancelled EARLIER 

 

Thanks 

 

 

 

 

DATETYPEORDER NUMBERPLANSAMOUNTACTIONNov 25, 2023InvoiceAD******27CMY

 

 

Creative Cloud All Apps 100GB
 

 

Adobe Stock – 10 assets a month
RM**.**
 
 
 

Oct 25, 2023InvoiceAD01877100427CMY

 

 

Creative Cloud All Apps 100GB
 

 

Adobe Stock – 10 assets a month
RM***
 
 
 

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Community Expert ,
Nov 26, 2023 Nov 26, 2023

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LATEST

check your account to see if you canceled both your app trial and stock trial, https://account.adobe.com

 

if not, make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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