Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


cancel my Adobe plans

New Here ,
Aug 07, 2021 Aug 07, 2021

Copy link to clipboard

Copied

Hello, 3 months ago I bought Illustrator and Photoshop for one month, but now the plan is renewing efvery month, but i just wanted 1 month! Otherwise, whitch is the difference between annual or monthly plan?

So now I just want to cancel my plan, but I don't have any "cancel plan" anywhere. Please, what can I do?

 

TOPICS
Activation billing and install, Feature request, How to

Views

29

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 07, 2021 Aug 07, 2021

Copy link to clipboard

Copied

The forum doesn't have access to your account. This is a public forum.

 

Please contact Customer Care: https://helpx.adobe.com/contact.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 07, 2021 Aug 07, 2021

Copy link to clipboard

Copied

Have you tried logging in to your Adobe Account? Your plan details are there as well as the option to cancel.

https://account.adobe.com/

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 08, 2021 Aug 08, 2021

Copy link to clipboard

Copied

LATEST

Hi @Martina5FBD,

If you don't see any option to cancel the plans on logging into your account then you will have to contact support to get it done. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines