cancel my Adobe plans

[Martina5FBD]

Hello, 3 months ago I bought Illustrator and Photoshop for one month, but now the plan is renewing efvery month, but i just wanted 1 month! Otherwise, whitch is the difference between annual or monthly plan?

So now I just want to cancel my plan, but I don't have any "cancel plan" anywhere. Please, what can I do?

[Monika Gause]

The forum doesn't have access to your account. This is a public forum.

Please contact Customer Care: https://helpx.adobe.com/contact.html

[roaringmousegraphics]

Have you tried logging in to your Adobe Account? Your plan details are there as well as the option to cancel.

https://account.adobe.com/

[Manan Joshi]

Hi @Martina5FBD,

If you don't see any option to cancel the plans on logging into your account then you will have to contact support to get it done. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan