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CANCEL MY "FREE" TRIAL

New Here ,
Aug 30, 2021 Aug 30, 2021

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I'm not sure why I decided to trust "free" trial. You have made it impossible to deactivate prior to the end of the free trial. 

I do not want to continue with this trial. Please cancel as the option to "cancel plan" does not exist. 

 

What do I need to do? Either way, I will dispute any charges to my credit card. 

 

Please take appropriate action on this ASAP. 

 

Moving from Using the Community (which is about the forums) to the correct forum... Mod
To ask in the forum for your program please start at https://community.adobe.com/

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Adobe Community Professional ,
Aug 30, 2021 Aug 30, 2021

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852

Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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